Commonwealth Bank Innaloo Branch

I have recently had the need for financial assistance from the Innaloo branch. Zoe is outstanding. I cannot remember such kind and exceptional customer service. She is professional, extremely competent and thorough. Teller Melissa was knowledgeable, skilled and incredibly helpful. James also provided excellent assistance and customer service. Thank you so much.

Our expectations were well managed and promises were kept. The staff are friendly and accommodating. Amanda helped us with opening accounts and explained all the requirements and benefits very well.

Melissa at Innaloo Commonwealth bank provided me with exceptional service when I was opening a new account. I would like to recognise her fantastic service and recommend to any new or returning customers. Thank you again Melissa.

Top marks to Amanda from Essex who helped me out. Felt a bit overwhelmed relocating to Perth from the UK but she reassured me it was the right decision. Great chat with her, told me about her story & gave me some sound advice where to look for work & places to shop etc. Exactly what I needed after a difficult first few days!Also, made the application experience at CommBank very easy, sailed through my account setup & sorted out the redelivery of my card.Massive thanks for all your help Amanda & for being so personable.

I'd just like to give a shout out to Melissa for her exceptional customer service with me the other day. She made a trip to the bank an enjoyable experience!

The ladies at the Innaloo branch always go above and beyond for me. they always make sure my requests are followed up and actioned promptly.They assist with all my issues, payment enquiries and transfers to other bank accounts.They are lovely and caring at this branch and I’m very glad they are my local branch !

I recently visited the Commonwealth Bank Innaloo branch regards to my business banking and was extremely impressed with the customer service provided. From the moment I walked in, I was greeted with a friendly smile and promptly assisted by Zoe (Branch manager) and James. The team went above and beyond to help me with my business banking needs and were always willing to take the time to answer any questions I had. The team was knowledgeable and provided clear explanations, which made my banking experience a breeze. I felt valued as a customer and appreciated the extra effort the team made to ensure my satisfaction. I highly recommend Zoe and her team at Innaloo branch for anyone looking for baking need with great customer service.

It was a wonderful service and amazed by how it got things done easily. I would love receive same seevice in future and will recommend my other friends as well